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Last updated: 2026/2/24

  • Company Name: 湖北省楚澈缕商贸有限公司
  • Legal Representative: 夏灵富
  • Tel: +86 19216865494
  • Email: service@mail.texsdf.com
  • Unified Social Credit Code: 91421123MAK62BB42J
  • Company Address: 湖北省黄冈市罗田县凤山镇皇庙岗社区段家桥街44号凤南1幢3单元5层（自主申报）


    • Welcome to texsdf Store's Shipping Service

    Dear Customer,

    Thank you for choosing texsdf as your shopping destination. To ensure that your order smoothly transitions from our warehouse to your doorstep, we have established a detailed shipping policy. These policies cover every aspect needed from processing your order to receiving your product.

    Let us provide you with comprehensive information so you can better understand our shipping processes, timelines, and relevant requirements.


    Company Information

    Company Name: 湖北省楚澈缕商贸有限公司

  • Legal Representative:Long Yu
  • Company Address: 湖北省黄冈市罗田县凤山镇皇庙岗社区段家桥街44号凤南1幢3单元5层（自主申报）

    • 📞 Contact Phone: +86 19216865494
    📧     Email: service@mail.texsdf.com

    🌐 Customer Base: Philippines
    🛍️ Main Business: Retail goods

    🏢 Customer Service Hours

  • Monday to Friday: 9:00 AM to 6:00 PM
  • Closed on weekends and public holidays

    • 💳 Payment Methods

    We support multiple payment options, including:

  • Visa 🌍
  • American Express 💳
  • Master Card 🏦
  • China UnionPay 💴
  • Cash on Delivery (COD) 🚚


    • Shipping and Delivery Details

    The following table provides key information on order processing, delivery, and returns/exchanges, helping you quickly grasp essential details:

    ItemDescriptionTips
    📦 Order Processing TimeTypically completed within 1-2 daysEnsure contact information is accurate for smooth communication
    🚚 Estimated Delivery TimeExpected delivery within 12-15 daysA tracking number will be sent via email for logistics tracking after dispatch
    🔁 Return/Exchange PeriodReturns/exchanges accepted within 14 days of receiptPlease contact us promptly with photos if any issues arise
    💸 Refund Processing TimeOnce the product is received, processed within 7 daysRefund arrival time may vary due to bank processes; please be patient

    📝 Detailed Policy Explanation

  • Order Processing: Once an order is confirmed, we process it within 1 to 2 business days, which includes checking inventory and arranging shipment through our logistics partners.
  • Logistics Arrangement: We collaborate with reputable logistics companies to ensure timely and efficient delivery to your specified address. Each order comes with a unique tracking number for real-time monitoring.
  • Delivery Considerations: Before placing an order, verify the accuracy of your contact information and delivery address. If changes are necessary, notify our customer service team promptly.
  • International shipping factors: Due to the long distance involved in shipping, some orders may be delayed due to customs inspections, weather conditions, or other uncontrollable factors. We will notify you of any changes promptly.
  • Return/Exchange Process: For returns/exchanges, contact us via email or phone and submit the necessary documentation and photos for review. Eligible returns/exchanges will be completed within 14 days.
  • After-Sales Assurance: In case of damage or missing products during shipping, we promise to provide reasonable solutions and address issues promptly.

    • 😊 Customer Experience First

    At texsdf, customer experience is of utmost importance. We strive to ensure every package is delivered on time and securely to your hands. If you have any shipping-related inquiries or require assistance, feel free to reach out to us.

    Enjoy stress-free shopping and fast delivery services. We look forward to welcoming you back!